Privacy Policy manu88

1. Information We Collect

manu88 collects your personal information when you register an account, make a deposit or withdrawal, or interact with our support services. The information we collect includes:

• Identity Information: Full name, date of birth, MyKad number or valid identification document, nationality.
• Contact Information: Email address, mobile phone number, residential address.
• Financial Information: Bank account number, e-wallet details (Touch 'n Go, Boost), deposit and withdrawal records.
• Technical Information: IP address, device type, operating system, web browser used, and session data.
• Activity Records: Game history, betting records, login logs, and transaction information within the platform.

We only collect information that is genuinely necessary to operate our services securely and to comply with the international licensing requirements we follow.

2. How We Use Your Information

The information collected is used solely for legitimate and necessary purposes, including:

• Verifying your identity during registration and account verification (KYC process).
• Processing deposits and withdrawals through your chosen payment method.
• Providing access to gaming products such as online slots, live casino, sports betting and fish shooting games.
• Ensuring compliance with age eligibility requirements — this platform is only for users aged 21 and above.
• Contacting you regarding account updates, active promotions, or security alerts.
• Detecting and preventing fraud, money laundering, and activities that violate our terms of service.
• Complying with legal obligations and the requirements of the licensing body overseeing our operations.

manu88 does not use your data for any third-party marketing purposes without first obtaining your explicit consent.

3. Sharing Information with Third Parties

manu88 maintains a strict policy on the disclosure of user data. Your personal information will not be sold, rented or traded to any third party. However, we may share limited information in the following circumstances:

• Payment Processors: Transaction details are shared with payment service providers such as FPX, DuitNow and crypto processors (USDT, BTC, ETH) solely to complete your transactions.
• Game Providers: Game session information is shared with game developers to ensure game integrity and smooth gameplay.
• Regulatory Bodies: We are required to disclose certain information to the relevant licensing body or authorities when lawfully requested in accordance with applicable law.
• Technical Service Providers: Cloud infrastructure and cybersecurity providers that help us operate this platform securely, subject to strict confidentiality agreements.

Every third party that receives your data is bound by a confidentiality agreement and is required to comply with data protection standards equal to or higher than those we apply.

4. Data Security

We implement a range of technical and organisational measures to protect your personal information from any form of unauthorised access, loss, or misuse:

• SSL/TLS encryption for all communications between your browser and the manu88 server.
• Password storage using irreversible hashing methods.
• 24-hour system monitoring to detect any intrusion attempts or unusual activity.
• Internal access filtering — only authorised staff may access user data in accordance with their job requirements.
• Regular security audits to ensure our systems remain up to date and protected.

Although we take all reasonable precautions, no system is entirely immune. You are also responsible for keeping your account password confidential and not sharing it with anyone.

5. Cookies and Tracking Technologies

The manu88 website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Required for basic website functions such as login sessions, security verification, and navigation between pages.
• Performance Cookies: Collect anonymous data on how users interact with our website to help us improve platform functionality.
• Preference Cookies: Save your settings preferences such as language and display mode so you do not need to reset them each time.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain functions of the manu88 website.

6. User Rights Regarding Personal Data

As a manu88 user, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Rectification: You may ask us to correct any information that is inaccurate or incomplete.
• Right of Erasure: In certain circumstances permitted by law, you may request that your data be deleted from our systems.
• Right to Restriction of Processing: You may request that the processing of your data be limited in certain situations.
• Right to Object: You may object to the processing of your data for certain purposes, including direct marketing.
• Right to Data Portability: You may request to receive your data in a transferable format.

To exercise any of the above rights, please contact the manu88 support team via live chat or email. We will process your request within a reasonable timeframe and notify you of the action taken.

7. Data Retention Period

manu88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. If you close your account, we may still retain your data for a period set by legal and licensing requirements, including:

• Financial and transaction records are retained in accordance with audit and anti-money laundering (AML) requirements.
• Account activity logs are retained for investigation purposes in the event of a dispute or complaint.
• KYC information is retained in accordance with the period required by the licensing body overseeing us.

After the required retention period ends, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

8. Age Verification and Child Protection

manu88 is an online gambling platform strictly for users aged 21 and above. We take this responsibility very seriously.

As part of the registration process, we carry out age verification by requesting a valid identification document. We do not knowingly collect or process personal data of individuals under the age of 21.

If we find that a user does not meet the minimum age requirement, their account will be suspended immediately, all funds will be returned via the original payment method, and any information collected will be deleted.

9. Amendments to This Privacy Policy

manu88 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When any material amendments are made, we will:

• Update the "Last updated" date at the top of this document.
• Display a clear notice on the main page or via email to the address registered with your account.
• Provide a reasonable notice period before the changes take effect, except in cases involving urgent legal requirements.

Continued use of the manu88 platform after the effective date of any amendment is considered your acceptance of the updated terms. We encourage you to check this page periodically to stay informed of our latest policies.

10. Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by manu88, our team is ready to assist you.